DISPATCHER : MEASURING UP

To measure up suggests there is a standard being looked up to and to meet, there is the desire to achieve the required set goal, there is a means of evaluation and it is purpose driven.

 In the aviation industry, the Dispatcher is positioned in that place where he can look through a window and see all the elements of the aviation industry at work all at once. He is also privileged to assess the situation since he thus knows and so can holistically bring up a front.

Aviation industry in Nigeria: How does it measure up? Measure up to what? There is a backdrop to which all the aspects of the industry derive the template to follow. This Standard is articulately and meticulously compiled stopping at nothing. That is on paper. Procedures to adopt and to be right carries along a whole army of activities from so many areas of workings. This is the Action aspect of the pursuit. Since Nigeria is not the only entity engaged in aviation in the world, another backdrop to measure up to is the standard of the industry in some other countries where aviation is viewed as doing well.

Aviation industry is not just about airplanes. Airplane is just one of the so many aspects though it is the single most expensive and the centre to which other aspects surround. Airplane is just an equipment which, on its own, cannot do anything. Some other elements have to come into play before an industry comes up. These will include Regulations, Personnel, Physical structures, Sundry equipment, Training organisations, Controlling aspects, etc. Some of these can be locally secured while some would have to be externally sourced. You should know that this is not peculiar to Nigeria alone. Whatever country, it obtains.

The industry movers individually have to evolve standards per area of involvement to look up to. Movers such as:

  1. Government: Principally the Ministry and the Authority. Choice of helmsmen/arrowheads. This lies solely on the government. What does the government desire to accomplish. Seamless operations of the industry. Government consists of people. The government has to go out shopping for professionalism, experience, forthrightness, articulateness, focus and someone who buys into her desire. These arrowheads determine the direction the industry moves, so, filling the positions just have to be right. If sentiments or politicking is involved, the result will also be sentiment and politics. Policies that mirror smooth running of procedures are bound to evolve when the right personnel handle them. Govt. paraphernalia has the advantage of every available means to work with. Sources are unlimited. Put up the criteria desired and like a checklist, tick every one per choice. This way, the highest scorer will be the most desirous choice. Govt. is also involved in setting up establishments in whatever fragment or merger that will bring ease to the realization of the desired goal. Establishments are made to work with each other under strict relative rules to come up with one seamless result. For example, a pilot starts from the Training school. It is expected that on completion of his training, he gets to fly larger aircraft for earning. This training in itself is not cheap. The govt. can come in here to make the training more accessible by providing easier access to funds. Policy should be put in place that transits the graduate pilot to proper flying. What do we have now. Airlines asking for such level of experience in new pilots that they are supposed to help them get. How will they get the experience if the airlines will not engage them? Is it beneficial for set ups to import personnel from outside the country than to develop the young indigenes to maturity within? In the area of finance, govt. can assist with policies that allow the sponsoring of trainings, private aviation establishments like airlines, handling companies, terminals operation, equipment acquisition etc

                The effect is that there will be jobs, increase in commerce, better image of the country, money in govt. coffers, money in people’s hands, higher purchasing power in the populace, higher GDP, all positive translations for the country.

  1. Entrepreneurs: Business people. This is a private/personal pursuit of intent. Even then, one should think of the result for each move made. What is the target audience, what equipments will be needed to accomplish the desired goal, what personnel is required, how disposed is the entrepreneur to the business?. Simple as it sounds, it takes a whole load of knowledge and information probing. Govt. policies rob positively a lot on the entrepreneur to achieve success. Regulations, funding, incentives etc. One good thing a business person should engage in is to invest heavily on information and expositions about the business. Look out for attainable business plans. Take out sentiments, ego, politics etc. Think your vision and mission through deeply. Desire to meet your set goals
  2. Finance Organisations: Take finance organizations out of business and there is virtually no business. The state of the economy should be such that access to funds are encouraged. Govt. can also put up policies that will encourage finance organizations to make funds available for enterprises. No organization will set out to loose out, so get a good business plan that models your vision very well. Endeavour to involve experts who, to a large extent, know what you want.

                These points are not exhaustive though.

 Decide on the tools best fit for the business within the ambient of available funds.

                Decide on the best personnel for every aspect of the operation

                A good operational structure will make the operation smooth.

 Have a good succession plan that will keep the work ongoing The  good thing is that, other than the structured regulation to guide, there had been so many success stories for aviation companies that can still be leveraged on. These done sincerely, success will be the result